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Inbegriffene Serviceleistungen
Exklusiv bei National Geographic Journeys: Geführte Besichtigung des botanischen Gartens Kirstenbosch, Cape Town
Exklusiv bei National Geographic Journeys: Endangered Wildlife Trust Safarifahrt und Vortrag, Karongwe Private Game Reserve
Exklusiv bei National Geographic Journeys: Rundgang durch die Mondesa Township, Swakopmund
Exklusiv bei National Geographic Journeys: Gepardenschutz, Windhoek
Exklusiv bei National Geographic Journeys: Abendessen mit einer Familie in Simbabwe, Victoria Falls
Exklusiv bei National Geographic Journeys: Wildhundeschutzzentrum, Hwange National Park
Exklusiv bei National Geographic Journeys: Okavango Wilderness Project Experience, Okavango Delta
Exklusiv bei National Geographic Journeys: Geschichten erzählen in Botswana und traditionelles Abendessen, Maun
Your Foodie Moment: Traditional South Africa Braai (Barbecue), Johannesburg
Carte Blanche: Victoria Falls. Ankunftstransfer. Orientierung-Spaziergang in Kapstadt und Ausflug zum Cape Point und Boulders Beach. Traditionelles südafrikanisches Braai (Barbecue). Malerische Fahrt entlang der Panorama Route. Safarifahrt im offenen Wagen im Krüger-Nationalpark. Safarifahrten im offenen Wagen im privaten Naturschutzgebiet. Sossusvlei-Wüstenausflug. Wüstenausflug mit einem Einheimischen. Besuch der alten Felszeichnungen von Twyfelfontein. Zwei Safarifahrten im offenen Wagen im Etosha Nationalpark. Tour der Victoriafälle. Safarifahrten in offenen Fahrzeugen im Hwange- und Chobe-Nationalpark. Chobe-Flusssafari. Ausflüge mit Tierbeobachtung im Okavango Panhandle. Inlandsflüge. Alle Transfers zwischen den Reisezielen sowie zu inbegriffenen Aktivitäten und zurück.
Zusätzliche Informationen
Der Besitz einer gültigen Reiserücktrittsversicherung ist für die Teilnahme an Reisen von G Adventures verpflichtend.
Bezahlung der Reise nur mittels Kreditkarte möglich!While it is our intention to adhere to the route described below, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The Trip Details document is a general guide to the tour and region and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Aboard expedition trips visits to research stations depend on final permission.
Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.1. TRAVEL DAYS
This is not a physically demanding journey; however, travelling can be difficult, with long drives and poor road conditions at times. Despite this, most clients feel that the diversity of the African landscape, countries, culture and wildlife are all well worth the experience.
2. INTERNAL FLIGHT WEIGHT RESTRICTION
Planes used to fly into the Delta are small and weight restrictions are mandatory. For this reason luggage restrictions are 15kg per person for checked in luggage and 5kg for Hand luggage for a maximum of 20kg per person. As well, the airline requires the weight of each passenger, your CEO will collect this information from you privately, at the beginning of the trip.
3. COMBO TRIP
Please note that this tour combines with other G Adventures tours. As such, the staff and some travel companions on your tour may have previously been traveling together with G Adventures, prior to Day 1 of your tour. Likewise, some staff and travel companions may be continuing together on another G Adventures tour, after your trip concludes.
4. EXTRAS
Looking to add to your experience? Check out our Extras! Specially designed for travellers with unique interests, Extras are optional add-ons to your G adventures trip that make your adventure more you-centric. Extras must be booked prior to departure, please see details in our optional activities field and ask your GCO or travel agent.
5. YELLOW FEVER
According to the WHO and CDC, there is no risk of yellow fever in Botswana. It is compulsory to show a valid Yellow Fever vaccination certificate if you are travelling to Botswana from a Yellow Fever endemic country, or have recently travelled to a Yellow Fever endemic country (with entry stamps in your passport), including the following countries (but not limited to): Angola, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Congo, Democratic Republic of the Congo, Republic of the Cote d’Ivoire (Ivory Coast) Equatorial Guinea, Ethiopia, Gabon, Gambia, Ghana, Guinea Zambia, Guinea-Bissau, Kenya, Liberia, Mali, Mauritania, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Sierra Leone, Somalia, Sudan, Tanzania, Togo, Uganda, Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru, Suriname, Trinidad and Tobago, Venezuela.
**We advise all travelers to Botswana who are coming from one of the above countries, or who have visited them in the last 10 years, to be prepared with a Yellow Fever vaccination certificate or letter from your doctor with proof of vaccination. Yellow Fever inoculations need to be administered at least 10 days prior to your entry into the country. Border officials in Botswana have been strictly enforcing these requirements. Travelers without the correct documentation run the risk of being denied entry, and will not be able to continue with the tour. (Any additional travel expenses will be on your own account.) **
6. MONEY EXCHANGE
We strongly advise that you bring ZAR or USD from your home country or exchange money before the start of the tour, to avoid delays on tour. Please see the Money Exchange section for more details.
7. DRONES
The use of drones in national parks in Southern Africa is prohibited.Gruppengröße: Max. 16, im Schnitt 14.Eating is a big part of travelling. Travelling with G Adventures you experience the vast array of wonderful food that is available in Southern Africa. On this tour, we provide only a few meals for you and your group members, so as to give you the maximum flexibility in deciding where, what and with whom to eat. It also gives you more budgeting flexibility in your choices. Our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There is no obligation to do this though - while in the larger centres, your CEO will be able to suggest favourite restaurants during your trip.
For the included meals, vegetarian meal requests and other dietary requirements need to be specified prior to arrival.Transportmittel: Klimatisierter Touring-Wagen, Allradwagen, offener Safariwagen, zu Fuß, Boot, Mokoro, Flugzeug.Informationen Alleinreisende: We believe solo travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and solo travellers on these itineraries must pay the single trip price.We don't expect any problems, and nor should you, but if for any reason you are unable to commence your trip as scheduled, please refer to the emergency contact details provided in this dossier and contact us as soon as possible. If you have a pre-booked transfer, and you have not made contact with our representative within 30 minutes of clearing customs and immigration, we recommend that you make your own way to the Starting Point hotel, following the Joining Instructions. Please apply to your travel agent on your return for a refund of the transfer cost if this occurs.Notrufhilfe: Should you need to contact us during a situation of dire need, it is best to first call either the G Adventures Local Representative (if one is listed below) or our G Adventures Local Office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, so they may return your call and assist you as soon as possible.
AIRPORT TRANSFER
If you have purchased an arrival through G Adventures or if an arrival transfer is included in the cost of your tour, please note that:
Your arrival transfer has been arranged based on flight information provided to us. If you are advised of a flight schedule change within 48 hours of your scheduled arrival time, we will do our best to rearrange your arrival transfer however we cannot guarantee this. If your arrival transfer does not arrive within 30 minutes after you have exited the arrivals area please call the local emergency contact numbers listed below for more information.
EMERGENCY CONTACT NUMBERS
G Adventures Local Representative (South Africa)
From outside South Africa: +27 713823286
From within South Africa: 071 3823286
If you are unable for any reason to contact our local office, please call the numbers listed below, which will connect you directly with our 24 hour Sales team, who will happily assist you.
Toll-free, North America only: 1 888 800 4100
Calls from UK: 0344 272 0000
Calls from Germany: 0800 365 1000
Calls from Australia: 1 300 796 618
Calls from New Zealand: 0800 333 307
Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999Das sollten Sie mitnehmen: You will be on the move a lot and the small planes used have limited luggage storage, so please pack as lightly as possible to avoid issues. Your baggage should be clearly labelled and restricted to one small soft compact sports/duffel bag, or backpack, (no hard suitcases please) weighing no more than 15kg. plus a daypack. Luggage limits on airlines are strictly enforced and space on vehicles is limited.
Porters are not often available, so be prepared to carry your own bags. It is important to pack clothes for warm days and cool evenings, as well as a warm jacket for early morning wildlife safari drives. A set of smart casual clothes is also advisable.
Porters are not often available, so be prepared to carry your own bags. It is important to pack clothes for warm days and cool evenings, as well as a warm jacket for early morning wildlife safari drives. A set of smart casual clothes is also advisable.
The Southern Hemisphere essentially has the opposite weather to the Northern Hemisphere. The winter months of June, July and August, whilst clear and warm during the day (up to 25 degrees), can drop down to single figures and even below freezing at night. Between September and May it is considerably warmer with the time between October and March being the hottest, getting up to the high 30C and sometimes above. However it is always a dry heat and the temperature does drop at night. The wet season is between November and February, but this is not a bad time to go, as it generally does not rain for very long. We strongly recommend lots of layers to wear from the start of the day until the night. You might still need to wear a fleece jacket in the mornings, a t-shirt during the day and again the fleece jacket at sunset time. A woollen hat is also very much recommendable for the cold winter’s early morning wildlife safari drives.
Please be advised that if you plan to bring a drone with you, the use of drones in national parks in Southern Africa is prohibited.Checkliste: Cold Weather:
• Long-sleeved shirts or sweater
• Scarf
• Warm gloves
• Warm hat
• Warm layers
Documents:
• Flight info (required) (Printouts of e-tickets may be required at the border)
• Insurance info (required) (With photocopies)
• Passport (required) (With photocopies)
• Required visas or vaccination certificates (required) (With photocopies)
• Vouchers and pre-departure information (required)
Essentials:
• Binoculars (optional)
• Camera (With extra memory cards and batteries)
• Cash, credit and debit cards
• Day pack (Used for daily excursions or short overnights)
• Ear plugs
• First-aid kit (should contain lip balm with sunscreen, sunscreen, whistle, Aspirin, Ibuprofen, bandaids/plasters, tape, anti-histamines, antibacterial gel/wipes, antiseptic cream, Imodium or similar tablets for mild cases of diarrhea, rehydration powder, water purification tablets or drops, insect repellent, sewing kit, extra prescription drugs you may be taking)
• Flashlight/torch (Headlamps are ideal)
• Fleece top/sweater
• Footwear
• Hat
• Locks for bags
• Long pants/jeans
• Moneybelt
• Outlet adapter
• Personal entertainment (Reading and writing materials, cards, music player, etc.)
• Reusable water bottle
• Shirts/t-shirts
• Sleepwear
• Small travel towel
• Sunglasses
• Toiletries (Preferably biodegradable)
• Watch and alarm clock
• Waterproof backpack cover
• Windproof rain jacket
Smart Dress:
• Smart outfit (For evenings out)
Warm Weather:
• Sandals/flip-flops
• Shorts/skirts (Longer shorts/skirts are recommended)
• Sun hat/bandana
• Swimwear
Bitte beachte: Seasons in Southern Africa are quite extreme. Winters (May to October) can be really cold and summers will be really hot. It is important to pack clothes for warm days and cool evenings, as well as a warm jacket for early morning wildlife safari drives.Klamotten waschen: Please note that you will be on the move a lot, and as such there will not be a lot of time for same-day laundry service. Please ask your guide/CEO to arrange if any laundry needs to be done, so that he / she can advise or make arrangements for you (at own expense).Detailinformationen Reiseland: REGIONAL INFORMATION
Climate
Southern Africa is renowned for its excellent outdoor living climate. The winter months are from May to September and are characterized by cold nights and pleasant days. Summer is from October to April and starts off with increasing dry heat and dust. Rains generally only start from mid to late December and last until March; this period is hot and humid.
Local Currency
South African Rand is the best currency to use in South Africa.
KRUGER NATIONAL PARK
The world-renowned Kruger National Park offers a wildlife experience that ranks with the best in Africa.
Established in 1898 to protect the wildlife of the South African Lowveld, this national park of nearly 2 million hectares, SANParks - Kruger National Park is unrivalled in the diversity of its life forms and a world leader in advanced environmental management techniques and policies.
FAUNA AND FLORA
Approximately 145 mammal species occur in the park. It is possible to see all the classical African wildlife, including elephant, black and white rhino, hippopotamus, giraffe, zebra, buffalo, warthog and many antelope species.
Large carnivores include lion, leopard, cheetah, wild dog and spotted hyena.
There are also many smaller mammals.
Kruger has a list of almost 500 species of birds, some of which are not to be found elsewhere in South Africa.
Hornbills, Starlings, Vultures, Rollers, Bee-eaters and Shrikes are found here birdwatchers can look forward to pursuing the big 6 (Saddle-billed Stork, Kori Bustard, Martial Eagle, Lappet-faced Vulture, Pel’s Fishing Owl and Ground Hornbill).
The far north of the park (Pafuri and Punda Maria regions) is regarded as one of the birding Mecca’s of the country (with many regional rarities to be found), yet birding throughout the entire park is excellent.
Eagles are common: Bateleur, Martial, Black-breasted Snake, Brown Snake, African Hawk, African Fish and Tawny are all regularly seen, and in summer: Wahlberg’s, Steppe, Lesser Spotted.
The Park’s numerous water points make for excellent bird watching, while the rest camps and picnic sites are exceptionally rewarding for birders.
VEGETATION
With Kruger being so vast it naturally has a tremendous botanic diversity. Simplistically the park can be divided into 16 macro ecozones.
The northern half of the park, north of the Olifants River is predominantly mopane veld, while south of the Olifants the ecozones are thornveld. There are 336 tree species in the park.
NAMIBIA:
Full country name: Republic of Namibia
Area: 824,292 sq km (318,259 sq mi)
Population: 2,032,000 (July 2005 est) 1.820,916 (Census 2002)
Capital city: Windhoek (pop 161,000)
People: 86% African (50% Owambo, 9% Kavango, 7% Herero, 7% Damara, 5% Nama, 4% Caprivian, 3% San, 2% Baster, 0.5% Tswana), 7.4% mixed, 6.6% white Languages: English, Afrikaans, German, Oshivambo, Herero, Nama
Religion: Christian, Lutheran, native religions
Government: Republic
President: Hifikepunye Pohamba
Major industries: Meat packing, fish processing, dairy products, mining (diamond, lead, zinc, tin, silver, tungsten, uranium, copper), millet, sorghum, peanuts, livestock, fish, tourism.
Major trading partners: UK, South Africa, Spain, Japan, Germany, USA
Formally known as South West Africa. The whole territory became German protectorate in 1884, except for the British/Cape Colony enclave of Walvis Bay. After the First World War the territory was administered by South Africa until independence on 21 March 1990. The capital is Windhoek and the second largest town is Walvis Bay, Namibia’s only port. Swakopmund is a coastal town with a German influence and revolves mainly around tourism. Namibia’s economy relies on diamond mining in the south, cattle farming in the north, fishing along the coast and tourism. Most of the country is desert or semi desert. There is a population of around 1.8 million. This, around 1, 5 people per sq. km is one of the lowest in the world. The official language is English although there are many different cultures including Herero, San, Koikoi, Owambo, Afrikaans and German. Namibia was at one stage a German colony therefore having German-speaking people. About 75% of the locals are Christian and the others have traditional beliefs. Namibia is a land of contrasts. Being largely semi-desert and desert, midsummer temperatures may rise to 40°C, while winter night temperatures can drop to freezing. Along the coast it is cool, with regular morning fogs. Namibia’s rain falls in summer, from October to April, and the land averages 300 days of sunshine annually.Geld ausgeben: Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Please consider your own spending habits when it comes to allowing for drinks, shopping and tipping. Please also remember the following specific recommendations when planning your trip.Geld wechseln: The currency in South Africa is the South African Rand (ZAR). The Namibian currency is the Namibian Dollar (NAD), which is equivalent to the South African Rand (ZAR). In Botswana, you pay with Pula (BWP). In Zimbabwe you can pay with either the South African Rand (ZAR), or USD.
Rand can be obtained locally by changing foreign currency or by using ATMs (where available) which will disperse local currency. Your CEO will inform you where you can change money throughout the tour and approximately how much money you will need.
Each currency can be obtained locally by changing foreign currency or by using ATMs (where available) which will disperse local currency. Your CEO will inform you where you can change money throughout the tour and approximately how much money you will need.
We strongly advise that you bring ZAR or USD from your home country or exchange money before the start of the tour, to avoid delays on tour, as it can be difficult to obtain cash at ATMs.
The easiest foreign currency to exchange for locally for any of the local currencies is the $US; however the British Pound and Euro may also be exchanged as well. Please note that due to past problems with forgery, $US notes that are older than year 2006 are not accepted in Africa.
Large note ($US 50, $US 100 etc) can be difficult to change in some places, but will gain you the best exchange rate.
If you plan to buy your visas at borders, you will need to bring $USD cash to pay for these visas. Please note you cannot use the local currency or any other currency to buy these visas- they must be purchased in USD.
Please do not bring Travellers’ cheques to Africa. They are difficult if not impossible to exchange in many places.
Visa/Plus system cards are the most widely accepted debit cards. it is harder to find machines Mastercard/Cirrus cards. We highly recommend that if you hold a Mastercard, you obtain a Visa card prior to departure and travel with both. This is also useful should something unforeseen happen to one of your cards during your travels.
While there are many ATMs in the major centres, there are no guarantees that your credit or debit cards will actually work in Africa. Check with your bank.
Credit cards can be used in major cities and towns ONLY but please do not rely on them as a method of payment because they are generally not widely accepted. You should be aware that to purchase products or services on a credit card a fee of 5%-10% usually applies. The majority of our optional activities can also be paid by credit card. Your CEO will advise on these.
Please note that in many areas there may be occasional power-outages, where there will be no electricity for hours at a time. In addition, ATMs outside of larger centers often run out of cash or can be out of order unexpectedly. These factors could affect your ability to access money from ATMs. As such, please do not rely on credit or debit cards as your only source of money.
A combination of foreign currency and debit/credit cards for cash advances is best. Always take more rather than less, as you don't want to spoil the trip by constantly feeling short of funds.
As currency exchange rates can fluctuate often we ask that you refer to the following website for daily exchange rates: www.xe.com.Sonderausgaben: Please also make sure you have access to at least an additional USD $200 (or equivalent) as an 'emergency' fund, to be used when circumstances outside our control (ex. a natural disaster) require a change to our planned route. This is a rare occurrence!Trinkgeld: Tipping is an expected, though not compulsory, component of your tour program. The gesture serves as an expression of appreciation for exceptional service, and amounts given are up to your discretion.
Tipping is one of the most direct ways that you can have a positive economic impact within the African community. Although it may not be customary for you, it is an important source of income for those in the tourism industry. Giving a tip should be a seen as a formal 'thank you', and the action should in no way be awkward.
The best method of tipping someone that has served the whole group is to plan in advance, and not rush when it comes to saying goodbye. A suggestion would be for each group member to contribute anonymously by putting their tip into an envelope. This often works the best and the group should gather to present the gift to the recipient(s), offering their thanks and showing their appreciation. This method brings the action out into the open, allowing for a friendly and appreciative interaction between the group and the recipient(s).
You may use the following as a guideline, all given in a per person format:
CEO: $7-10 USD (per day)
Driver: $5-8 USD (per day)
Local guides: $2-3 USD (per day)
Safari Guide/Driver: $2-3 USD (per day)
Restaurant Staff: 10-15% of cost of billGesundheit: We recommend you contact your family physician, or your local travel clinic for the most up-to-date health information at least one month before departure. Travellers should also carry a basic first-aid kit and hand sanitizers/antibacterial wipes on their travels. Medical facilities are basic throughout these countries. For your own safety, we strongly recommend that you advise your tour leader of any medical condition that may affect you while travelling with the group. Your tour leader will be able to inform you of local health advisories (e.g. drinking water quality). Please ensure you have all the inoculations recommended by your doctor.Sicherheitsvorkehrungen: Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe keeping of your passport, air tickets, travellers' cheques, cash and other valuable items. Leave your valuable jewelery at home - you won't need it while travelling. Many of the hotels we use have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. When travelling on a group trip, please note that your group leader has the authority to amend or cancel any part of the trip itinerary if it deemed necessary, due to safety concerns. Your Chief Experience Officer (CEO) will accompany you on all included activities. During your trip you will have some free time to pursue your own interests, relax and take it easy and explore at your leisure. While your CEO will assist you with options available in a given location, please note that any optional activities you undertake are not part of your itinerary, and we offer no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Although the cities visited on tour are generally safe during the day, there can be risks to wandering throughout any major city at night. It is our recommendation to stay in small groups and to take taxis to and from restaurants, or during night time excursions.
Water based activities have an element of danger and excitement built into them. We recommend only participating in water based activities when accompanied by a guide(s). We make every reasonable effort to ensure the fun and adventurous element of any water based activities (in countries with varying degrees of operating standards), have a balanced approach to safety. It is our policy not to allow our CEOs to make arrangements on your behalf for water based activities that are not accompanied by guide(s).
Swimming, including snorkeling, is always at your own risk. Read more about travel safety for ways to further enhance your personal safety while traveling.Tripspezifische Sicherheitsvorkehrungen: GENERAL: Look after your personal items. Do not leave your valuables visible in a car or hotel room. Lock your hotel room door when you enter and when you leave. Do not carry large amount of cash on you. Avoid displaying flashy jewellery and carry your camera in its pack on your shoulder rather than around your neck. Keep your passport, airline tickets, money, important documents locked up in your room/safe - do not carry it with you.
Parks and Reserves: Please ensure that your stay is happy and safe by taking note of a few simple warnings. You will be sharing your stay with many exciting and unusual creatures but without knowledge some of them could be dangerous: Example: Bats, Spiders, Snakes, Scorpions, Malaria Zone. If you must walk around at night please DO NOT DO SO WITHOUT A FLASHLIGHT. Remember: by feeding any wildlife, you are signing their death warrant as they become aggressive!
Please note that the use of drones in national parks in Southern Africa is prohibited.
NAMIBIA: Always be alert of animals that are wandering too close to the road. Both domestic and wild animals frighten easily and can jump directly in front of the moving vehicle. If possible, avoid travelling at night. Some wildlife tends to be more active at dusk. Always be on the look-out for sandy patches, potholes and sharp bends in the road. In rainy or wet conditions beware of slippery roads, washaways, running and or stagnant water. Always have enough water (bottled) for the journey. NO matter how beautiful or gentle an animal may appear, the only safe way to look at it is from the safety of your vehicle.Weitere Hinweise: Illegal drugs will not be tolerated on any trips. Possessing or using drugs not only contravenes the laws of the land but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for our travellers. Our philosophy of travel is one of respect towards everyone we encounter, and in particular the local people who make the world the special place it is. The exploitation of people in the sex trade is completely contrary to this philosophy. Our CEOs have the right to expel any member of the group if drugs are found in their possession or if they engage in any form of paid sex work.Reiseversicherung: Travel insurance is compulsory in order to participate on any of our trips. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance has been sighted by your leader, who will take note of your insurance details. When selecting a travel insurance policy we require that at a minimum you are covered for medical expenses including emergency evacuation and repatriation. A minimum coverage of USD200,000 is required. G Adventures can provide you with the appropriate coverage. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. Some tours include adventure activities that require extra coverage (e.g. crampon use); please review your itinerary and make sure that you are covered for all included activities. If you have credit card insurance we require proof of purchase of the trip (a receipt of credit card statement) with a credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.
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